Telephone calls / lines
- +254 (0)780 229 888
- +254 (0)709 042 000
- +254 (0)709 229 888
mCHEZA supports three telephone lines in a row thanks to which it is almost 100% confident that at least one of them isn’t going to be busy when you call and have a question to ask – regarding the time you are trying to reach the betting companies.
Customer support service
It is important to offer customer support service at a very high level especially if you are one trustworthy and big bookie that guarantees responsible and loyal attitude towards its audience. And when it comes to mCHEZA we just cannot deny that this is a very loyal and responsible bookmaker.
This is why the betting operator offers you a full bunch of communication methods thanks to which you can contact the company’s customer support team:
Live chat
At any page on this betting website you are going to find a button that connects you with a customer support representative through the direct live chat. In this chat you only need to enter your name and e-mail after which the chat will automatically start.
The e-mail customer support service is another convenient way to communicate with mCHEZA by writing. You can send a message to this address: customersupport@mcheza.co.ke regarding any type of a question. If you want to reach the betting company regarding some marketing inquiries or offers you e-mail address you need to write to is the following: marketing@mcheza.co.ke, while if you want to start working for mCheza send your CV to this e-mail address: careers@mcheza.co.ke
It is important to offer customer support service at a very high level especially if you are one trustworthy and big bookie that guarantees responsible and loyal attitude towards its audience. And when it comes to mCHEZA we just cannot deny that this is a very loyal and responsible bookmaker.
What exactly the betting house mCHEZA is?
mCHEZA information and history
mCHEZA is one of the 5 most popular bookmakers in Kenya. It was established back in 2015 year and during its first months of existence it used to be just one static platform where different markets and odds were displayed while later, during the summer of 2016 this same platform had been advanced and turn into a modern platform where the punters were already able to place their bets directly and via internet. Yet, the option to have betting activity via SMS messages isn’t available in mCHEZA.
In order to promote its services to the maximum high level mCHEZA has invested more than 15 million of USD during its first 3 years of existence thanks to which the betting house has reached a level that currently can be defined as a world-class betting operator’s level.
Today, mCHEZA is one of the most contemporary online sport betting houses in Kenya thanks to the technological partnership with the world’s popular company of Intralot. This is the company, by the way, we can blame for being able to place sport bets in this certain betting page faultlessly and with an ease!
As to other part of its services – such as virtual sports, lottery games, virtual bets and etc. – the betting company is in partnership with other local and international reputable companies among which we can find the following: Bahatika, 1×2 Gaming, BetConctruct and Pari Play.
Besides turning its platform into one of the best and the most modern one in the company, mCHEZA has many other goals, including being a socially responsible betting operator. We find some evidence as to this purpose in the possibilities for the punters to personally establish limits for their deposits in the bookie, as well as the option to suspend their access to the page for a certain period of time.
Also, the betting house has shown social corporate responsibility regarding the sponsorships for different initiatives like the shared project it has with the organization Green Sport which, by the way, tries to find talented kids in various sport disciplines and in all over the world. Here is another example for the social responsibility mCHEZA is keen on – the organization of the event called Rugby 7s Festival in 2016 and in a partnership with the Kenyan rugby national team.