Megapari is a global betting house that offers an access to sports bets and casino games for players from many countries in Africa. It’s been in Kenya for a while, too, and according to the locals the site works very well.
As an international bookmaker the company has established a high-quality assortment of great services. The operator provides you a customer support service for all types of inquiries and questions, as well. Although it is highly possible to come upon a problem in this platform, we suggest you to read our Megapari customer support review to be prepared in case of a need and to know how to reach the Kenyan client representatives.
Support service in Kenyan
In forums and the social media the locals claim that this desktop platform for sports bets and casino games works perfectly well. Kenyan players are very pleased with the speed and the betting system in the Megapari app, too. There is a great section with FAQ where you can find additional information such as guides and solutions for the most typical problems a punter can come upon.
Yet, if you have a question to ask or a problem to fix, you can always turn to this operator’s support team. The Kenyan support service works 24/7 with no exceptions for weekends or national holidays. You can rely on the kind and polite representatives 365 days per year. They are very helpful and friendly no matter what your experience level is and what your inquiry is.
How to recover my password?
One of the main problems Kenyan players try to solve via the support service is a forgotten password. Without it an access to the officially opened Megapari account is not possible. However, you don’t even have to make a phone call or write a message to the operator’s support team. There’s a shortcut solution for such a situation. Here’s what to when you are not possible to enter your playing profile:
- Visit the operator’s site or app
- Look at the zone where you usually hit the Login button and press it
- Instead of entering your email/phone/ID (depending on the method you have used to create an account) and a password, hit the link “Forgotten password?”
- The system will immediately assist you by providing you the chance to recover your password – just type your phone or email address
- Follow the link you will be sent
- Create a new password
- Continue enjoying the pre-match sports Megapari bets and to play casino games
How to deal with other problems?
If it is not a lost password, but a different problem that has no described solution in the FAQ section you should turn directly to the Kenyan support team. It is very important to provide as many details as possible. Here’s when you have to turn to the support team immediately in the sake of your security:
- You haven’t received your deposit or withdrawal
- You want to know what happens to a bet that is still not arranged
- You feel at risk of getting addicted to gambling
- You think someone uses your account without your permission
Megapari Contacts
No matter what the situation is the pack of communication methods that is given to you to reach the support team will definitely meet your individual needs. Just choose any of these options to contact the Kenyan representatives:
- Live chat – this is the best way to receive a response as soon as possible (immediately and by real person)
- On-site contact form – open it via the link Contacts at the bottom of the desktop site or the mobile app
- Make a phone call to any of these numbers: +441133406785 or +35780092576
- Write an e-mail message to this address: support@megapari.com
- Contact the support team via any of the active social media accounts run by the Megapari marketing team: Facebook, Telegram, Instagram.
Please, have in mind that it is only the phone call and the live chat that offer you instant responses. The rest of the communication methods are slower. You will probably get a response in up to 24 hours.