When there is a problem, there’s a solution to receive, including in a big and dynamic platform as a top rated Kenyan online bookmaker. And although the 1win app and website are very customer-friendly, intuitive and easy to be used, you might need some professional assistance once in a while.
If you find some issues while being acting on any of the Kenyan operator’s platform you have the right to connect to its support service. There’s a specially tailored team working for the Kenyan audience.
Besides, these are real people, but not AI bots and you can 100% rely on them, including when it is not exactly an inquiry or a problem, but a question to ask or a guide for a 1win bonus, market and game to receive. Speaking of which, it is extremely important to contact the support team in many cases. For instance, on mandatory reach the representatives if you don’t get your 1win deposit in up to 24 hours. Find out more about the operator’s support team in our today’s detailed review below.
Kenyan Support Service
In Kenyan users get a reliable and very helpful customer support service. The local support team works 24/7 for you. Besides, there are no weekends or national holidays that can prevent you from getting some friendly and almost instant professional help. The 1win support team is available 365 days per year with no exclusions.
1win Help Center
We strongly recommend you to have a look at the company’s Information section before you contact the support team. In the 1win Kenyan website version it is placed at the bottom of the platform just like it is in all the rest regional or the global site. There are several quick links and guides to read. In Rules, for instance, you can find out a lot about the types of 1win sports betting activities in advance if you are a newbie in the field.
1win Contacts
If you don’t get a solution or an answer to your problem/question in the Information section, please, feel free to contact the Kenyan support team via the following communication methods:
- Live chat with instant responses (the icon is at the bottom of the platform);
- Direct phone call to this number: +55 11 48582 208;
- On-site contact form;
- Social media account: Instagram, Whatsapp, Youtube, Telegram, Facebook, etc;
- Email message for Technical support to support@1win.social, Security service to security@1win.social, in case of Commercial offers to business@1win.social and regarding Affiliate program to partners@1w.run.
FAQ
When can I reach the 1win support team?
The Kenyan customer representatives are available for you 24/7 and 365 days per year with no exclusion either for the weekends or the holidays.
What is the 1win phone number?
You can give the Kenyan support team a call through this number: +55 11 48582 208.
How to quickly reach the Kenyan support team?
The fastest way for a communication with 1win customer support team is via the live chat.
Where is the FAQ section in 1win site?
Although this Kenyan betting website doesn’t have a FAQ section, in the section Information there are many terms and conditions, rules and guides to read and to use the way you use any other bookmaker’s help center.
Is the 1win support service reliable?
Yes, it is. The support representatives are very friendly and understanding. Besides, they respond very fast through all the available communication methods.